QuickBooks Connection Has Been Lost: Tips and Tricks

Are you facing the QuickBooks error message stating “Connection has been lost”? Well, this error usually comes up with an error message stating “The connection to the company file has been lost. QuickBooks must close immediately. Any unsaved data will need to be re-entered”. Such an error could be seen when the user faces difficulty in accessing the company file.  Or if the internal network card of the system is also set to go into the sleep mode after a certain period of time, then it might lead to the Connection Has Been Lost issue in QuickBooks desktop. 

Resolving this issue will become easy at the end of this post, as we will be talking about the error and its fixes. Moreover, you can also contact us at our toll-free support number, and our QuickBooks error technical support experts will help you out. 

Causes of connection has been lost issue 

• The user can face this issue if more than one system on a network is configured to host the QuickBooks company file. 
• Or the data in the company file gets damaged somehow.
• The user can also face this error in a multi-user installation, while running different versions of QuickBooks.
• Also, if the company file is stored on another system or on a portable drive and connection the storage device was disrupted.

Steps to Fix QuickBooks error connection has been lost error

The user can resolve the error by simply restarting the system and QuickBooks software. Or the user can also carry out the steps below to run the quick fix my program from QuickBooks tool hub. 

Step 1: Download and install QuickBooks tools hub 

• The user is required to close QuickBooks.
• And then, download the QuickBooks hub program. Also, the user needs to save the file where it can be accessed without any issue.
• After that, the user needs to open the file downloaded in the above step.
• Carry out the onscreen prompts and complete the installation process. Also, ensure to agree to the terms and conditions. 
• After the install finishes and ensure to double click the icon on the windows desktop to open the tool hub.

Step 2: Run file doctor tool 

• For this, run the QuickBooks file doctor tool from tool hub.
• And then view the results.
• If no issue detected, then file is ok.
• Or if the tool detected an issue, then the user needs to repair the file and the tool will prompt when it will be fixed.

This drives us towards the end of the post, and we expect that after reading this you might be able to resolve the QuickBooks connection has been lost problem with much ease. You can also contact our QuickBooks payroll customer support professionals at 1-800-761-1787, and let them handle the error on your behalf.