Understanding TurboTax Error 190: Causes and Solutions

Tax season can be stressful! Agree? It becomes more distressing when you encounter errors in your tax software, adding enough work pressure. TurboTax, a popular tax preparation software, is known for its user-friendly interface and comprehensive features. However, like any software, it's too prone to errors. One such error that users occasionally encounter is TurboTax Error 190. In this blog post, we'll delve into what Error 190 is, its possible causes, and how you can resolve and prevent it in the future.

Contact our TurboTax support team for professional help and further details at +1-844-508-2335. 

What Does Error Code 190 Mean? 

The TurboTax error 190 is typically associated with issues related to the system's configuration or a conflict with other software running on your computer. When this error occurs, users may see a message similar to "We're sorry, TurboTax Online experienced a network error (190)." This error can be frustrating, especially when you're in the midst of filing your taxes. Now, if you're wondering about the reasons for facing this TurboTax issue, continue reading the next section. 

Possible Reasons for Facing TurboTax Error 190

Users may encounter the TurboTax error 190 message due to the penned-down causes: 

Network Connectivity Issues: Sometimes, error 190 occurs due to network problems, such as a slow or unstable internet connection. TurboTax requires a stable internet connection to function properly, so any disruption in connectivity can lead to this error.

Firewall or Antivirus Software: Your computer's firewall or antivirus software may be blocking TurboTax from accessing the necessary network resources, causing TurboTax error code 190.

Outdated Software: Using an outdated version of TurboTax or an outdated web browser can also trigger error 190. It's essential to keep both TurboTax and your browser up to date to avoid compatibility issues. 

Corrupted Installation: If TurboTax was not installed correctly or if its files are corrupted, you may encounter error 190 when opening file in TurboTax Desktop and using the software as well. 

Third-Party Software Conflicts: In some cases, conflicts with other software running on your computer can trigger error 190. This factor could include incompatible applications, background processes, or system settings that interfere with the functionality of your TurboTax software. 

How to Quickly Troubleshoot TurboTax Error Code 190? 

Now that we understand some potential causes of TurboTax error code 190 let's explore how you can quickly and easily resolve it:

Method 1 - Temporarily Disable Windows Firewall or Antivirus Software

Let's try fixing the TurboTax error 190 by temporarily disabling your firewall or antivirus software and try using TurboTax again. Remember to re-enable them once you've successfully filed your taxes to maintain security. Start carrying out the steps below: 

Disabling Antivirus Software 

1. Firstly, you must open the Windows Security by searching for it in the Windows Start menu.
2. Now, continue moving to the "Virus & threat protection" and move to the next step.
3. Afterward, you must click the "Manage settings" option under the "Virus & threat protection settings" tab.
4. Finally, you need to turn off "Real-time protection" by toggling the switch to the off position.

Temporarily Disabling Windows Firewall 

1. To do this, you first need to open the Control Panel on your computer.
2. Within the Control Panel, move to "System and Security"> "Windows Defender Firewall" tabs.
3. Now, navigate to the left pane and click the "Turn Windows Defender Firewall on or off" alternative.
4. Continue and choose the "Turn off Windows Defender Firewall" for both private and public networks.
5. Lastly, you must choose and click "OK" to confirm all the changes above.

Method 2 - Update TurboTax and Your Web Browser

When nothing works, a simple update installation can do wonders to fix problematic issues like error 190 when opening file in TurboTax Desktop. Let's quickly undertake the procedure below: 

Updating the TurboTax Software Program: 

• Begin this update procedure by first opening the TurboTax Desktop software on your computer.

• Now, you must move to the "Help" menu, which is located at the top.

• Continue to this step and choose the "Check for Updates" option or a similar alternative. This will prompt TurboTax to check for any available updates.

• If there are any available updates, you must download and install them by following the on-screen instructions.

Steps to Update Web Browser: 

• Initiate this procedure by first opening Google Chrome on your computer.

• Now, you must click the three vertical dots (menu icon) in the top-right corner.

• Immediately after this, you must move to the "Help"> "About Google Chrome."

• Finally, Chrome will automatically check for updates and install them if they are available. 

• If an update is found, you'll see the option to "Relaunch" Chrome to apply the update.

Method 3 - Fix the Corrupted Software Installation Issue 

Fixing a corrupted TurboTax installation can be helpful for removing issues like TurboTax error 190. Here's a step-by-step and comprehensive guide on how to implement it:

1. Initially, move to the Control Panel on your computer and hit the "Programs and Features" tab.

2. Secondly, locate TurboTax in the list of installed programs on your system and choose the TurboTax software.

3. Now, click the "Uninstall" option and continue to follow the on-screen instructions to complete the uninstallation process.

4. Afterward, remove the remaining TurboTax files by moving to the C:\Program Files\Intuit and delete the "TurboTax" folder.

5. In the next step, visit the TurboTax website and download the latest version of the software that is compatible with your operating system.

6. Once the download is complete, run the installation file by following the on-screen instructions. 

7. Finally, choose the installation location and activate the software by entering your TurboTax product key. 

Summing Up..! 

In conclusion, the TurboTax error 190 can be frustrating, but it's not unrecoverable. By understanding its causes and following the steps outlined above, you can resolve the error easily. Additionally, the information above will help you prevent it from recurring in the future. Remember, if you need further assistance, you can contact us via Live Chat Support. Our team is available to help you fix such technical errors and issues you may encounter.

Also Read: What Is the Phone Number for TurboTax Customer Service?