Agentic AI & Digital Currencies Are Reshaping Global Payments
A new report from Boston Consulting Group (BCG) shows that agentic AI and digital currencies are becoming key drivers in reshaping the global payments landscape, pushing industry revenue toward $2.4 trillion by 2029 even as overall growth rates begin to slow.
What’s Changing & Why It Matters
BCG’s 23rd annual Global Payments Report, titled The Future Is (Anything but) Stable, surveyed more than 60 economies covering over 90% of global GDP. The report identifies five structural forces transforming payments:
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The rise of agentic AI autonomous systems and tools that anticipate, automate, and act in payment flows rather than simply responding.
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Growing usage and experimentation with digital currencies, especially stablecoins, offering alternatives to traditional rails.
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Expansion of real-time account-to-account (A2A) transaction systems, increasingly common in many regions.
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Fintechs disrupt traditional payment models, with faster innovation, sharper focus on cost, UX, and integration.
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An enduring need for cost transformation enterprises and payment firms must optimize operations as margin pressures rise.
Despite revenue growth moderating to about 4% annually from 2024-2029 (down from ~8.8% since 2019), these new forces suggest the next wave of payments innovation will come less from expansion alone and more from how services change.
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